Privacy Policy
Last Updated: November 15, 2023
Lugawa Gonexe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial education services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you register for our services, we collect personal information that you provide, which may include:
- Full name and contact details
- Email address and phone number
- Billing and payment information
- Financial goals and preferences
- Demographic information
Usage Data
We automatically collect certain information when you use our services, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Course progress and engagement metrics
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our financial education services
- Personalizing your learning experience
- Processing payments and managing your account
- Communicating with you about service updates and educational content
- Improving our services and developing new features
- Complying with legal obligations and protecting our rights
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We engage third-party companies to facilitate our services, process payments, or provide analytics. These providers have access to your information only to perform these tasks on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server infrastructure.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to the processing of your data
- Data portability rights
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@lugawa-gonexe.sbs
Phone: +1 4377902314
Mail: 123 Financial District, Toronto, ON M5X 1A9, Canada